Return & Exchange Policy
Once the product/item delivered, you have 10 days to return the product. ( After 10 days you will not be eligible for return )
To place a return request, please write an email to firstname.lastname@example.org
Addtobucket's returns policy gives you the option to return/exchange an item purchased on Addtobucket for the following reasons within the specified return period.
Once you mail us we will ask you for the receipt of the return to check to genuine purchase and availability for return.
You have the following options for being eligible to return/exchange the item -
1. You didn't use the product and preserve its original condition, tags, and packaging.
2. When you received the wrong or damaged item -
a. Send us some images of the damaged item.
3. When you received the defective item -
a. Send us a short video clip of the item.
We will review your provided information then reply you within 24-48 hours. Once you will eligible for the return/exchange then please mail us with the purchased details (bill/invoice) of the product and then
we will mail you our shipping address. (Only you will be responsible for the charges of shipping for return)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, Once your request got approved for the refund (complete/partial) we will transfer the amount on the same day of approval.
Duration depends on the following point:
i. If your method of payment was PayPal then it will take 24 to 48 hours credit in your account.
ii. If your method of payment was from some bank credit card then it depends on their policy.
2. If you found your product damaged or something missing in the box as per the description.
please mail us your issue with the product bill/invoice. If you want to return/exchange the product you have to send us the return product and then we will process your complete refund credit (after approval). or you can keep the product as it is and will refund partially.
After approval of return product for a refund (complete/partial). The credits will transfer to your original method of payment or to your credit card.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Late or missing refunds (if applicable)
Step 1. If you haven’t received a refund yet, first check your bank account again.
Step 2. Contact your credit card company, it may take some time before your refund is officially posted.
Step 3. Contact your bank. There is often some processing time before a refund is posted.
Step 4. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and then we will mail you our shipping address(Only you will be responsible for the shipping charges for return product).
To return your product, you should mail your product to email@example.com
Addtobucket modification policy is very unique. this policy offers you to modify your cart even after placing the order. ( T&C apply)
because we understand our customer's needs and we love to serve our customers at its best.
Suppose, If you have placed 5 items but in case you change your mind and you wish to modify the number of items from 5 to 4 or 3.
Fortunately, you can do it only on Addtobucket.
Term and condition( Only for modification ):
1. You can modify your cart but within 24 hours of placing the order
(after 24 hours of placing the order you will not be eligible to modify your cart).
2. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you will not willing to pay for the return shipping then we will pay for it but deduct the return shipping charges from the total amount that you have been paid for your purchased item and refund you the rest of the money after the return come to us!